‘We’re not talking about a hamburger missing some ketchup’: CRA officials grilled on damning AG report

Conservative MP Gerard Deltell says he’s never seen such a ‘devastating’ report in his political career, accusing Canada Revenue Agency leadership of being 'asleep at the switch.'

House Public Accounts Committee chair and Conservative MP John Williamson, left, and Conservative MP Gérard Deltell. CRA officials appeared at the committee on Oct. 23, where Deltell criticized the agency for waiting for a scathing report to clean up its act.The Hill Times photograph by Andrew Meade

News

BY MARLO GLASS

October 23, 2025

UPDATED October 24, 2025

MPs grilled Canada Revenue Agency officials at the House Public Accounts Committee, demanding answers after a damning auditor general report found the agency’s call centres are plagued with long wait-times, unanswered calls, and inaccurate information.

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