House launches pilot to test options for new riding office phone service

‘I don’t think anyone really realizes how bad a problem this is unless they’re one of the people where it’s not functioning,’ says Tory Whip Kerry-Lynne Findlay of the current riding phone service.

Conservative MP Ryan Williams talks on the phone while leaving a caucus meeting in October 2021. Among the benefits of switching to VoIP constituency phone services highlighted by the House chief information officer is the ability for MPs and their staff to make and receive calls from ‘any internet-connected device.’The Hill Times photograph by Sam Garcia

News

BY LAURA RYCKEWAERT

June 7, 2024

The House of Commons has launched a two-pronged pilot project to test potential routes to revamp MPs' constituency office phone services amid reports from multiple MPs of phone issues affecting their work.

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