Better working conditions can make air travel a smoother ride

By failing to improve working conditions, airlines, airports, and government are guaranteeing that the industry cannot meet the needs of passengers.
Working conditions and travel conditions are intricately linked. Given the current state of job quality in the industry, it should be no surprise that travellers are facing subpar conditions, writes Lana Payne. Unsplash photograph by Marco López
Opinion
BY LANA PAYNE
April 17, 2024

Canadians may be starting to make summer plans, but many worry about less-than-ideal travel experiences.

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