House Veterans Affairs Committee says feds should ‘acknowledge gaps’ in its case managers comms strategy, but department says stakeholders were consulted during process

The rehab program intake process is 'unique to each veteran,' says a Veterans Affairs spokesperson. 'The timelines for assessments are tailored to their individual needs.'

Union of Veterans Affairs Employees national president Virginia Vaillancourt, right, says she has been 'trying to meet with' Veterans Affairs Minister Lawrence MacAulay, left, to discuss the union's concerns.The Hill Times photographs by Andrew Meade

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BY MIKE LAPOINTE

July 3, 2023

With a contract worth more than half a billion dollars in place for rehabilitation services for veterans, the House Veterans Affairs Committee has recommended more communication with case managers and with the Union of Veterans Affairs Employees in a recent report, and has c...

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