Ottawa making ‘good progress’ modernizing procurement, but auditor finds more training needed

Canada’s Auditor General Karen Hogan looked into how departments are better planning procurements for complex IT solutions, including lessons learned from the problem-plagued Phoenix payroll system.

Public servants rally outside of the Prime Minister’s Office in October 2017 over ongoing problems with the Phoenix pay system. More than three years later Canada’s federal auditor looked into how departments are planning procurements for complex IT solutions like Phoenix, including a close analysis of the pilots meant to eventually replace the problematic payroll system.The Hill Times photograph by Andrew Meade

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BY SAMANTHA WRIGHT ALLEN

February 25, 2021

The federal government has absorbed the lessons from the Phoenix-payroll fiasco and has made “good progress” modernizing its procurement approach to be more agile, says Canada’s auditor general, in a report examining major ...

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