Civil Circles

Fed’s chief information officer steps down, says new CIO should aim for ‘quick, small’ wins in government reform

Alex Benay says digital has changed everything and is going to continue changing everything—'so why wouldn’t it change the civil service role as well?'

Alex Benay, Canada's departing chief information officer pictured on Feb. 14, 2019, says the idea of 'relentless incrementalism' is a perspective that's really important for whoever comes in to the role next. The Hill Times photograph by Andrew Meade

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BY MIKE LAPOINTE

August 14, 2019

Canada’s former chief information officer Alex Benay, who was tasked with heading the government’s transition to digital service delivery as well as lead the way off of the problem-plagued Phoenix pay system, says his successor should celebrate the small steps. “Relentless in...

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