Canada’s inflexible system for processing refugee claims unable to handle backlog, auditor general finds
Paper files are commonly used even when digital copies are available. The Immigration and Refugee Board almost exclusively relies on paper, using fax machines and couriers to share claim information, according to the report.
Canada’s refugee system is ill prepared to handle the surge in irregular border crossers arriving from south of the border, which has led to an uptick of unresolved cases, with the backlog expected to worsen, according to a new report from the auditor general.
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