‘Huge impact’ creation of Shared Services Canada had on staff an oversight: former project leads

Other departments were only minimally consulted before the idea of Shared Services was implemented, and as a result, many operational issues were not taken into consideration, said former Transport CIO.

Past president of Shared Service Canada Liseanne Forand—pictured here (in focus) during her that time in the leadership role—spoke at today's House Government Operations and Estimates Committee’s meeting. The Hill Times Photograph by Jake Wright.

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BY RACHEL AIELLO

June 1, 2016

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