Feds’ digital transformation agenda faces critical risks, Shared Services warns in ministerial briefing

Competing priorities and a lack of financial incentives for various government departments to modernize are key hurdles facing the government's digital services arm, a ministerial briefing package outlines.

Briefing material prepared by Shared Services Canada for Government Transformation, Public Services, and Procurement Minister Joël Lightbound shows the department procured $4.3-billion of goods and services in 2023-24. The Hill Times photograph by Andrew Meade

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BY IREM KOCA

August 28, 2025

The federal government’s digital transformation efforts face critical challenges due to outdated systems, reliance on a limited number of vendors, increasing IT costs, and uneven commitment from departments, government records show.

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