CBSA’s access-to-information woes continue with 12,000 requests inaccessible, requestors encouraged to resubmit

Following a technical glitch, CBSA is giving ATIP requestors until the end of next March to resubmit or follow up on their requests, otherwise they will be deemed closed.

The Canada Border Services Agency, which is led by president Erin O'Gorman, can only access around 4,000 of its backlog of 16,000 ATIPs.The Hill Times photograph by Andrew Meade

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BY NEIL MOSS

May 8, 2024

The federal border agency's compliance with access-to-information law is under the microscope with the department telling thousands of people to resubmit months-old requests, while Parliament’s information watchdog is taking aim at the organization’s use of the access sy...

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