Via Rail holiday travel disruption prompts calls to explore rail passenger rights protections

Transport Action Canada president Terence Johnson says the federal government ‘needs to have a proper passenger rights framework for every [type of] passenger—air, rail, and bus.’

A Via Rail train sits in the Ottawa station on Nov. 30, 2021. The House Transport Committee will kick off a study looking into Via's holiday train service disruptions on Jan. 12. The Hill Times photograph by Andrew Meade

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BY LAURA RYCKEWAERT

January 10, 2023

After the Christmas-time Via Rail service disruptions that saw dozens of trains cancelled and hundreds of passengers stranded overnight, an NDP MP and a transport advocate are calling for protections similar to those introduced for air travellers to be extended to rail passe...

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