Canada’s Public Service Employee Survey: using advanced data analytics to focus workplace culture change

By focusing corrective action on those groups that show the lowest scores to engagement questions and to associated questions, we can improve the efficiency of the corrective action.

Pairing the results of the Public Service Employee Survey and Staffing and Non-Partisanship Survey can offer important insight into how to direct focused corrective action on the departments that are suffering from lack of engagement, writes former federal public servant Philip Lillies. The Hill Times photograph by Sam Garcia

Opinion

BY PHILIP LILLIES

November 3, 2021

Since 2005, summaries of overall Public Service Employee Survey (PSES) results have been posted on the Government of Canada open portal. The summaries of overall results have facilitated the analysis of shortcomings in the culture of the workplace by human resource personnel, internal auditors, and ...

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