IRCC’s ‘arbitrary’ automatic extensions on information requests created ‘unfair playing field,’ say immigration agents

Several immigration service providers say a new report raises more questions as to how the department created, authorized, and enforced a recently phased-out policy that an investigation deemed contrary to the Access to Information Act.
Information Commissioner Caroline Maynard, pictured in 2018, says she is ‘pleased’ the IRCC has since phased out a policy identifying frequent requestors of information, but those impacted feel some level of damage has been done.
Some immigration agents filing numerous access to information requests on behalf of their clients are feeling burned by a recently phased-out Immigration, Refugees, and Citizenship Canada practice that they say was “arbitrary” and akin to institutional targeting, h...

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