IRCC’s automatic extension policy to delay responses to frequent requesters ‘against the act,’ says information czar

Immigration, Refugees, and Citizenship Canada used an internal policy between 2019 and March 2021 to take longer than the required 30 days to respond every time that five frequent requesters filed, says Caroline Maynard.

Information Commissioner Caroline Maynard, pictured in 2018, says while a select few workers helping with access to information requests often know the identity of the requester, it should not be ‘disseminated’ to the larger department.The Hill Times photograph by Andrew Meade

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BY PALAK MANGAT

May 25, 2021

Canada’s information watchdog is slamming a recently phased-out internal practice at Immigration, Refugees, and Citizenship Canada that the commissioner says was “not valid” and out of line with access to information laws.

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