Civil Circles

When you win against Phoenix, it is but a Pyrrhic victory

Although Phoenix has provided me with fodder for several columns, it has been like a nagging toothache for almost four years.

Andrew Caddell writes that if you multiply his experience by the 200,000 people affected by Phoenix, it is tens of millions of hours of misery.The Hill Times photograph by Andrew Meade

Opinion

BY ANDREW CADDELL

July 15, 2020

OTTAWA—Three years ago this week, I said goodbye to the public service and began a new life as a weekly columnist for this newspaper. At the time, I wrote the following: “I do have good memories. … However (among other things), having to recently deal with $20,000 in Phoenix pay system overpay...

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