Privacy watchdog calls for ‘incremental’ approach to digitizing government services

'I don't see many improvements, but it's absolutely essential that before systems are implemented more broadly, that government officials have an attitude of ensuring safeguards are in place,' the privacy commissioner told the House Ethics Committee.

Privacy commissioner Daniel Therrien, pictured in 2017, told the House Ethics Committee on Thursday the government should take an 'incremental' approach to digitizing federal services to avoid pitfalls it experienced in putting in place the problem-plagued Phoenix pay system.The Hill Times photograph by Andrew Meade

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BY BEATRICE PAEZ

January 31, 2019

As the federal government looks to digitize Canadians’ access to government services, the privacy commissioner says that it should take an “incremental” approach, arguing that its experience with the problem-plagued Phoenix pay system speaks to the pitfalls of cutting corners to save time and ...

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