Consultations on air passenger ‘bill of rights’ show sticking points on tarmac delays, compensation for cancelled and delayed flights

Consultations show the public and consumer advocates are at odds with the airline industry on many components of what soon-to-come air passenger protections may look like.
A set of Air Canada planes are pictured at Toronto's Pearson International Airport. The Canadians Transportation Agency is drafting regulations on passenger protections, which could significantly impact the flying experience of many Canadians.
The federal government has published its summary report of its summer cross-country listening tour on air passenger protections, highlighting firm disagreements the airline industry, consumer advocates, and the public have over what the upcoming rules should look like....

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