Civil Circles

‘Bad, bad, bad’: Public service culture could lead to another Phoenix, say experts

Officials knew about the problems, and cancelled a test project to meet timelines, says the auditor general’s report.
Auditor general Michael Ferguson says the building and implementation of Phoenix was an 'incomprehensible failure' in his report tabled Tuesday.
A culture in the public service that encourages meeting budgets by any means necessary is being blamed as the true root cause of the Phoenix pay system failure, and experts say those cultural elements that have cost the government $1.2-billion and counting are still th...

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