‘It’s a nightmare’: MPs push for more help for riding offices flooded with dozens of Phoenix calls

The public services minister promised a plan to boost riding-office support within a couple weeks, but six weeks later MPs say they're still waiting.

Public Services and Procurement Minister Carla Qualtrough speaks to her deputy minister, Marie Lemay, at a House Government Operations Committee meeting on Nov. 28. During the meeting, Ms. Qualtrough said she would get back to MPs with a plan to boost supports for constituency offices dealing with Phoenix pay system complaints. The Hill Times photograph by Andrew Meade

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BY EMILY HAWS

January 17, 2018

Members of Parliament are growing increasingly frustrated with what some see as a lack of government support to their constituency offices to help residents affected by the error-ridden Phoenix pay system, and the opposition Conservatives say Public Services and Procur...

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