Information czar barely keeping up with complaints, despite 30 per cent budget boost to battle backlog

It hasn’t been for lack of trying; the commissioner's office has already managed to process 60 per cent more complaints, old and new, than it did in all of the last fiscal year. But the total number of complaints is rising.

Information Commissioner Suzanne Legault urged government institutions to 'develop innovative approaches to providing access' to documents and datasets as more are created and used, in her plan tabled in Parliament for the coming year. The Hill Times photograph by Marie-Danielle Smith

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BY PETER MAZEREEUW

March 22, 2017

Canada’s information commissioner has barely managed to put a dent in the backlog of complaints about the government's handling of access to information requests, despite receiving a 30 per cent budget increase for that purpose earlier this year, statistics from th...

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