Civil Circles

Department reveals there are 290,000 unresolved Phoenix pay cases

To address these cases, the department unveiled targets for improving response time for ongoing public service pay issues, starting with parental and disability leave pay. Deputy Minister Marie Lemay calls it a ‘turning point.’

'To me, this is really a turning point,' Deputy Minister at Public Services and Procurement Canada Marie Lemay told reporters on Feb. 8, explaining that the department has moved many of its compensation advisers to focus on the incoming cases and service delays faced by federal employees having pay issues. She is pictured last year.The Hill Times photograph by Sam Garcia

News

BY RACHEL AIELLO

February 8, 2017

There are nearly as many unprocessed public servant pay issues in the queue as there are federal employees who receive their pay through the Phoenix pay system, departmental officials revealed today. A year after the first of around 300,000 federal employees began receiving their pay through the ne...

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