Deputy minister Lemay predicts ‘multiple points of failure’ on Phoenix with 8,000 cases remaining

Phoenix was projected to save the feds $67.2-million a year. Now the government's projected $50-million cost to fix the system is expected to grow, as the temporary pay centres the department formed in Gatineau, Que., Montreal, Winnipeg, and Shawinigan, Que., are staying open indefinitely.
'There’s probably going to be multiple points of failure,' said deputy minister of Public Services and Procurement Canada Marie Lemay (pictured here in a file photo) during a press conference in the National Press Theatre in Ottawa on Wednesday.

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