Delivering a personal letter to the minister of veterans affairs, er, not
It turns out that all mail addressed to the minister is filtered by four political staffers and distributed to one of the almost four thousand civil servants employed by the Veterans Affairs Department.
It has become a not-so-funny joke for many disabled soldiers and their families. Upon entering their local office of Veterans Affairs Canada (VAC) they see the following mission statement prominently displayed: To provide exemplary, client-centred services and benefits that respond to the needs o...
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