Ottawa overlooking AI communication skills gap in government

There is a structural gap between the specialized skills to deploy artificial intelligence to meet departmental needs and the communications capacity to explain its use.

This new era requires treating AI-literate public communication as a distinct professional skillset deserving focus, the same way the government built dedicated skillsets for access-to-information officers or bilingual communications specialists when those needs became clear, writes Callum Haney.The Hill Times photograph by Andrew Meade

Opinion

BY CALLUM HANEY

August 6, 2026

Ottawa's artificial intelligence conversation has a workforce problem hiding in plain sight, and it is not the one getting the attention.

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