‘We can’t afford to get this wrong’ Canada Post CEO tells MPs as transformation plan yet to be approved

Some post offices in ‘over-serviced’ urban areas will have to close, said Canada Post CEO Doug Ettinger, in order for the Crown corporation to ‘invest in service improvements and address longstanding challenges in some rural, remote, and northern communities.’

'We're over-built in urban areas and challenged in rural communities, where the service is really needed the most. We need to take steps to rebalance our post office network,' Canada Post CEO Doug Ettinger told the Government Operations and Estimates Committee on June 18.The Hill Times photograph by Aidan Raynor

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BY MARLO GLASS

June 18, 2026

Canada Post is embarking on a “transformation” that will include closing some urban post offices in order to save rural service, though a plan submitted to the minister in charge of the beleaguered Crown corporation more than half a year ago has not yet been approved.

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