Health-care transformation must be built around community needs

High-performing health systems share six key levers focused on the lived experiences of patients and those delivering care, and they can be replicated across the country.
There is no shortage of good ideas, pilot projects, or case studies that showcase excellence in care, like the work being done at Edmonton’s Glenrose Rehabilitation Hospital, writes Jennifer Zelmer.

Each time MPs return to Ottawa after spending time in their ridings, many will have heard health-care concerns raised by constituents, including difficulties accessing care, workforce shortages, and fragmented transitions between services.Many will also have heard ab...

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