PCO struggling to address access-to-info requests, and ‘it is not getting better,’ says watchdog

Information Commissioner Caroline Maynard says she has had to issue an increasing number of orders to the Privy Council Office over its failure to respond to requests, and that 'inventory keeps going up.'

Information Commissioner Caroline Maynard said that despite a 'good meeting' with the PCO clerk, his office hasn't made any noticeable changes to its lagging responses to requests. The Hill Times photograph by Andrew Meade

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BY ELEANOR WAND

February 9, 2026

The Privy Council Office is struggling to respond to access-to-information requests on time, and it's getting worse, says Canada’s Information Commissioner Caroline Maynard, forcing her to order the office to respond to requests that have been stuck "for quite a long time....

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