‘Better service, not less’: Canada Post pledges ‘thoughtful’ reforms and ‘leaner workforce’ amid MP concerns over loss of rural postal ‘lifeline’

Ottawa is reviewing Canada Post’s transformation plan, which the corporation’s CEO Doug Ettinger says he wishes ‘would have happened 10 years ago.’

Canada Post CEO and president Doug Ettinger testified before the Government Operations and Estimates committee on Dec. 11. The Hill Times photograph by Andrew Meade

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BY ELEANOR WAND

December 11, 2025

Canada Post CEO Doug Ettinger says the Crown corporation’s path to "break even" by 2030 is not about cuts, but adopting "thoughtful and careful" reforms to mail delivery, and that trimming the aging workforce will come “primarily through attrition."

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