Clock is ticking on Liberals’ 100-day deadline to fix CRA mess

I'm not sure anyone ever particularly enjoys dealing with a call centre, but some of them actually do run reasonably well. Just do what they do. It's an easy political winner.

Finance Minister François-Philippe Champagne announced that the Canada Revenue Agency has 100 days to improve its service quality. Matt Gurney writes that improving customer-service problems should be 'high on the list of the absolute simplest' issues to address.The Hill Times photograph by Andrew Meade

Opinion

BY MATT GURNEY

September 8, 2025

TORONTO—Running a country is a serious business. Being a country is a serious business. But sometimes, my God, this country is unintentionally hilarious.

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