Phoenix pay system: the real story of a public servant

When the Pay Centre has deducted taxes on wrongfully calculated amounts, it should apologize to the employee for the mistake and only recover the net amount that was paid. It should recover from CRA the tax it has erroneously paid to CRA, and not put the burden on the shoulders of employees.

Public servants affected by the Phoenix Payroll System gather outside Treasury Board offices to call for the government to fix the payroll issues plaguing the public service on Feb. 28, 2018.The Hill Times photograph by Andrew Meade

Opinion

BY WAHEED KHAN

March 26, 2025

Another anniversary has come and gone. Feb. 24 reminded me of that fateful day in 2016 when the first wave of the Phoenix pay system was launched to serve 34 gov...

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