ArriveCan failings demonstrate deep structural flaws in senior public service ranks

As the ArriveCan and Phoenix scandals have shown, mismanagement in the public service is far-reaching and deeply structural.
Auditor General Karen Hogan, pictured, delivered a report on the ArriveCan app to the House of Commons on Feb. 12, stating she found a 'glaring disregard for basic management practices' in her investigation.

OTTAWA—The failings of the ArriveCan procurement process should be analyzed from multiple perspectives. There is obviously the political angle. But there is also the role played by sundry bureaucrats, who now sit stupefied at parliamentary committees, shifting blame and po...

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