Putting the public back in the public service

By prioritizing transparency, accountability, citizen satisfaction, social equity, and citizen involvement, the federal public service can build a robust and responsive governance system.
Ultimately, a government and public service that places the people at the centre of its operations is better equipped to address the evolving needs of society and foster a sense of collective well-being among all Canadians, writes Don Head.

Is the federal public service broken or has it just lost its focus? This is a question that has been top-of-mind over the last few years and you only have to look at the various controversial issues related to public management to understand why this is a discussion point am...

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