Of course Canada’s big airlines can afford to compensate passengers: just ask them

On a recent call with financial analysts, Air Canada CFO John Di Bert acknowledged the financial impact of the proposed APPR legislation would be “incremental” to the company’s cost base.

Passenger protection isn’t about finding someone to blame. It’s about compensating consumers for a service that wasn’t provided by the business that sold it to them, no matter where the delay or cancellation originated, writes Bernard LeBlanc.Photograph courtesy of Pixabay

Opinion

BY BERNARD LEBLANC

November 8, 2023

One of Canada’s big airlines said the quiet part out loud last week: Compensating inconvenienced passengers for delays and cancellations under airline control would be little more than a drop in the bucket when it comes to their bottom line.

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