New citizens’ services minister needs cash to drag Canada into the digital age

Modernizing how the federal government operates is as critical to citizens and businesses as it is complex for its senior officials to deliver.
Citizens' Services Minister Terry Beech's top marching order will be easing Canadians' frustrations over excessive delays and access to basic government services like passports or immigration assistance, writes Kelly Hutchinson.The Hill Times photograph by Andrew Meade
Opinion
BY KELLY HUTCHINSON
August 17, 2023

Creating a new federal department focused on citizens’ services is both sound policy and good politics.

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