Take advantage of real opportunities to improve the Airline Passenger Protection Regulations

Since the regulations only hold airlines to account, they do not always address the root causes of disruptions, so we are calling for a system that holds other organizations in the air travel ecosystem to account.
Travellers pass through the arrivals gate at the Ottawa Macdonald-Cartier International Airport on Nov. 28, 2022. Despite the fact that recent delays were caused by extreme weather, which no passenger protection regulations could prevent, it is nonetheless a welcome opportunity to revisit the APPR, writes Jeff Morrison.

Earlier this month, the House of Commons Committee on Transport, Infrastructure, and Communities held hearings on the recent holiday 2022 travel disruptions, which have led to calls for changes to Canada’s Airline Passengers Protection Regulations (APPR). Despite the fact ...

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