Veterans’ benefit backlog requires a bold and creative solution

It is self-evident that the departmental measures to increase staffing and resources will not be sufficient on their own to resolve this deplorable state of affairs.
Veterans Affairs Minister Lawrence MacAulay’s recent reply to a parliamentary committee study shows ‘good intentions,’ but it’s clear a more innovative approach is required to truly address the enduring backlog and wait time crisis, writes Brian Forbes, chairman of the National Council of Veteran Associations.
The National Council of Veteran Associations in Canada believes that substantial progress and indeed, a potential breakthrough, is becoming attainable with our crusade to compel Veterans Affairs Canada (VAC) to take innovative and creative steps to alleviate the unacceptable backlog and turnaround t...

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