It’s time for government to get its head in the cloud

Everything digital runs on the cloud. Whether it’s an artificially intelligent chatbot helping to expedite a renewal of your passport, or a voice-messaging system that lets you know where you are in the queue with Canada Revenue Agency. These tools enable governments to move out of administrative tasks and into high value work.

Until recently, nobody but your local meteorologist worried about the cloud. But the past decade has completely changed the tech landscape, writes Michelle Lajeunesse.Photo by Helloquence on Unsplash

Opinion

BY MICHELLE LAJEUNESSE

January 14, 2020

It’s 2020, and with the threat of data breaches looming, organizations in highly regulated industries, along with government, are grappling with the complexities of fast-changing global regulatory needs. There's growing pressure to meet rising consumer and employee ...

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