When is an apology good enough?

From my perspective, an apology is certainly the first step. But I look for evidence of honest commitment to learn more to do better. Culture and racism are so complicated that it takes time.
OTTAWA—When is an apology good enough? As most Canadians, I watched the brownface incident and response on Sept. 18 and felt a range of emotions, from anger to grief. Racism is like that—it elicits such a range of emotions. The question is when is an apology good enough? It’s complicated, bu...

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