The sinking of the good ship Shared Services Canada

Shared Services Canada, created in 2011 had a vision for huge savings based on common, shareable software/hardware and telecommunications gear managed by one organization. It sounded good on paper.
Treasury Board President Scott Brison and Public Services and Procurement Minister Carla Qualtrough are the political ministers responsible. So, why does SSC flounder? The reasons are numerous, but the lack of internal leadership. The Treasury Board Secretariat, accountable for the chief information officer role for government, provides minimal leadership or direction.
RUSSELL, ONT.—The iceberg’s been struck, the watertight compartments are flooding while the officers, crew, and passengers are abandoning ship and running for their lives. Phoenix it isn’t, but you’re close. Unlike Phoenix, this ship isn’t rising—it’s going down by the head. Blame the ...

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