Canada’s consular cadre: who’s the voice on the other end of the line?

Consular officers are diplomacy’s front-line troops: they’re a daredevil in danger zones, notary, negotiator, confessor, divorce counsellor, or family stand-in.
Global Affairs Canada’s Emergency Watch and Response Centre, on the main floor of the department’s Lester B. Pearson Building headquarters on Sussex Drive, is staffed day in and day out with consular staff who help Canadians all over the world in trouble.
It is the shoulder season—after hurricanes and before mass Canadian migration to the sun. The House Foreign Affairs Committee has begun a review of Canada’s consular services. A 2012 review made substantive recommendations. This committee will make excellent recommendations, but Canadians still ...

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