United Airlines, an excuse that doesn’t fly

Aside from the institutional and hypocritical indignation we express on Facebook, I hope that the video helps to solve the problem. But I am not optimistic.

Passengers walk through Toronto's Pearson Airport. Angelo Persichilli writes that airlines and passengers must compromise in the situation that sees cheaper fares charged in exchange for the risk that overbooking will sometimes occur.The Hill Times photograph by Kristen Shane

Opinion

BY ANGELO PERSICHILLI

April 17, 2017

TORONTO—The video of the United Airlines passenger violently evicted from a plane has brought to our attention a couple of things: the power of modern technology and the problem of overbooking. There is nothing new about either, just like high speeds and the possibility of a car accident. But whe...

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