Civil Circles

Phoenix pay centre continues to inch toward addressing cases on time

‘We’ve started to see our numbers moving in the right direction,’ says deputy minister Marie Lemay, while noting there’s still a long way to go before public servants can breathe easy.

Public Services deputy minister Marie Lemay at a previous Phoenix briefing at the National Press Theatre. On Wednesday, March 8, Ms. Lemay told reporters, 'We still have a very long road ahead.'The Hill Times photograph by Jake Wright

News

BY RACHEL AIELLO

March 8, 2017

Public Services and Procurement Canada Phoenix pay centre employees are continuing to chip away at addressing the now 284,000 “unprocessed transactions” that haven’t been dealt with fast enough over the year Phoenix has been in use, but Public Services and Procurement Canada deputy minister Ma...

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