An obligation to defend: court confirms telecom companies must stand up for customer privacy

Whether it is geo-location data on where we go, information on what we read online, details on what we watch, or lists identifying with whom we communicate, telecom and cable companies have the capability of pulling together remarkably detailed profiles of millions of Canadians.
OTTAWA—In today’s communications-driven world, no one collects as much information about its customers as telecom companies. As subscribers increasingly rely on the same company for internet connectivity, wireless access, local phone service, and television packages, the breadth of personal data...

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