Putting a personal touch on proposed access-to-information fixes

A recent meeting with the deputy minister of National Defence demonstrates departments can benefit if they start listening to and working with—not against—information requesters.

National Defence deputy minister Christiane Fox recently met with Ken Rubin to discuss his suggestions to improve the department’s access-to-information process.The Hill Times photograph by Andrew Meade

Opinion

BY KEN RUBIN

August 12, 2026

In the 43 years of the Access to Information Act, users have rarely met face-to-face with top officials on how to better access processes.

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